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Online Booking & Purchase Terms
By completing your booking on this website, you agree to the following terms and conditions:
1. No Refund Policy
All purchases made through this website are strictly non-refundable.
Payments are processed immediately to secure your ATV, equipment, and guide for your selected date and time.
No refunds will be issued for “no-shows” or if you are unable to attend your scheduled ride for any reason.
2. Cancellations by Coastal Adrenaline
We reserve the right to cancel any tour due to extreme weather, safety concerns, or unforeseen operational issues.
In the event that a tour is cancelled on our end, a full refund will be issued to the original payment method.
3. Date & Time Changes
You are unable to change the date or time of your ride once the booking is confirmed.
Modifications to your booking date may only be considered if requested prior to the original date of your ride.
Approval of date changes is subject to availability and is at the sole discretion of Coastal Adrenaline.
4. Chargebacks and Payment Disputes
By checking the “I Agree” box at checkout, you acknowledge that you have read and understood the non-refundable nature of this purchase.
Any unauthorized chargebacks or payment disputes initiated for services clearly defined as non-refundable under these terms will be contested using this signed agreement as evidence of your consent.
5. Local Discount Codes
- Residents of St. Vincent & the Grenadines are eligible for a $20 USD discount on select bookings by using the promo code local20 at checkout. Please note that this discount is not valid on Prime Tours (the first and last scheduled tours of each day) and cannot be combined with other offers. Proof of residency may be required upon check-in to verify eligibility for this rate. (A local drivers license will be accepted.)
